Return Policy

SHINE ON BRIGHTLY is a compassionate company with high standards in quality, customer service, and uniqueness of all products. It is of utmost importance that you are satisfied with this very important purchase.  Please see details below.

NON-COMMISSIONED PIECES
If you are less than satisfied, please contact us within  7 days of receipt of your purchase to discuss exchange, credit, or refund (less shipping) options. All items must be returned in the original packaging. Exchanges, credit, or refunds are issued upon receipt of product. 

COMMISSIONED PIECES
Final design for all commissioned pieces are approved in writing by you, the customer, before actual creation of the piece. For this reason, commissioned pieces are non-refundable.