Contact

Customer Service is available toll free 9 a.m. to 5 p.m.
EST Monday through Friday by calling 866-844-4469.

Voicemail is checked daily during weekends. Time sensitive orders will be processed when possible. Always call for information about product availability and rush orders.

We can also be reached by email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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Our Mission

Shine On Brightly helps you memorialize your loved one with utmost reverence. We offer artist-created vessels for cremation remains, and distinctive memorial art pieces which honor and celebrate each unique spirit. Our mission is to offer compassionate customer service, and personal, meaningful objects that serve as a constant symbol of your love for a beloved family member, friend or your cherished pet. We believe that art has the power to heal, to unite, and to express feeling when words sometimes can’t be found.

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Guarantee

All products are masterfully designed and created by artists. Every product is unique, and carries a one-year guarantee.

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Privacy Policy

In the spirit of the Art of Reverence, SHINE ON BRIGHTLY respects your privacy. Personal information is never sold, traded, or divulged.

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Security Policy

Security is paramount to today’s e-commerce marketplace. For that reason, SHINE ON BRIGHTLY partners with Authorize.Net, which builds a proven secure Internet bridge between merchant businesses and the credit card and electronic check payment processing networks.

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Return Policy

SHINE ON BRIGHTLY is a compassionate company with high standards in quality, customer service, and uniqueness of all products. It is of utmost importance that you are satisfied with this very important purchase.  Please see details below.

NON-COMMISSIONED PIECES
If you are less than satisfied, please contact us within  7 days of receipt of your purchase to discuss exchange, credit, or refund (less shipping) options. All items must be returned in the original packaging. Exchanges, credit, or refunds are issued upon receipt of product. 

COMMISSIONED PIECES
Final design for all commissioned pieces are approved in writing by you, the customer, before actual creation of the piece. For this reason, commissioned pieces are non-refundable.

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Copyright

2008 SHINE ON BRIGHTLY. All rights reserved. All website contents, including the overall design and graphic elements, design of all individual art pieces represented, and all images and text, are copyrighted materials. Printing pages for personal archival purposes as permitted by law but you may not use this site for any commercial intent or purpose unless written permission has been granted by SHINE ON BRIGHTLY.

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